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Terms and Conditions for Aurea Stella Travel

Effective Date: 28th March 2025

These terms and conditions ("Terms", "Terms and Conditions") govern your use of the website and services provided by [Your Travel Business Name] ("we", "our", "us"). By accessing or using our website [Insert Website URL], booking our services, or making a reservation, you agree to comply with and be bound by these Terms and Conditions.

If you do not agree with these Terms, you must refrain from using our website or services.

1. Definitions

  • "Services" refers to the travel-related services, including but not limited to booking of flights, accommodations, car rentals, and tours offered by Aurea Stella Travel.

  • "User" refers to any person who visits our website, makes a booking, or uses our services.

2. Website Use

2.1 Eligibility: You must be at least 18 years old to use our website and services. By using our website, you represent and warrant that you are at least 18 years of age.

2.2 Account Creation: In some cases, you may be required to create an account with us to complete bookings. You agree to provide accurate, current, and complete information during registration and to update such information if necessary. You are responsible for maintaining the confidentiality of your account information.

2.3 Prohibited Use: You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair the website’s functionality. You must not interfere with or disrupt any servers or networks connected to our website.

3. Booking and Reservations

3.1 Booking Process: When you make a booking with us, you are entering into a legally binding agreement. All bookings are subject to availability and confirmation. We will confirm your booking and send you a confirmation email once it has been processed.

3.2 Payment: Payment for bookings must be made at the time of booking unless otherwise specified. We accept various payment methods as detailed during the booking process. All payments are processed through secure payment systems.

3.3 Prices and Taxes: Prices for our services are quoted in [GBP] unless otherwise indicated. Prices are subject to change without notice. Taxes, fees, and other charges may apply, depending on the service booked.

3.4 Changes to Bookings: Any changes to your booking, such as modifications or cancellations, must be requested in accordance with our cancellation policy (outlined below). Additional charges may apply for changes to bookings.

3.5 Cancellations: Our cancellation policy varies depending on the type of service booked. Specific cancellation terms will be outlined during the booking process. You may be entitled to a partial or full refund, depending on the terms and conditions associated with your booking.

4. Travel Documents and Requirements

4.1 Travel Documentation: You are responsible for ensuring that you have the necessary travel documents, including passports, visas, and other required documents, for your trip. It is your responsibility to check the entry requirements of your destination country.

4.2 Health and Safety: You must comply with all health and safety regulations applicable to your trip, including any vaccinations or health certificates required. Aurea Stella Travel is not responsible for any health-related issues that may arise during your trip.

5. Liability

5.1 Limitation of Liability: Aurea Stella Travel is not liable for any loss, damage, injury, or inconvenience caused by third-party suppliers, including airlines, hotels, car hire companies, or tour operators. We act as an intermediary to facilitate bookings but are not responsible for the actions or omissions of third-party suppliers.

5.2 Force Majeure: We are not liable for any failure to perform our obligations under these Terms due to events beyond our reasonable control, such as natural disasters, strikes, government actions, pandemics, or other unforeseen circumstances.

6. Intellectual Property

6.1 Ownership: All content on our website, including text, images, logos, videos, and designs, is owned or licensed by Aurea Stella Travel LTD and is protected by intellectual property laws.

6.2 Usage: You may not use, copy, modify, distribute, or display any of the content from our website without our prior written consent, except for personal, non-commercial use.

7. Privacy and Data Protection

7.1 Data Collection: We collect and process your personal data in accordance with our Privacy Policy. By using our website and services, you consent to the collection and use of your personal information as outlined in our Privacy Policy.

7.2 Data Security: We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Cookies

Our website uses cookies to enhance your browsing experience. For more information about how we use cookies, please refer to our Cookie Policy.

9. Termination

We reserve the right to suspend or terminate your access to our website and services if we believe you have violated these Terms and Conditions or engaged in illegal or improper conduct.

10. Governing Law and Dispute Resolution

10.1 Governing Law: These Terms are governed by and construed in accordance with the laws of the United Kingdom.

10.2 Dispute Resolution: Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom. You agree to attempt to resolve any disputes through informal means before resorting to formal legal proceedings.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the "Effective Date" at the top of the page will be updated accordingly. We encourage you to review these Terms periodically to stay informed about any changes.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at

Aurea Stella Travel
admin@aureastellatravel.co.uk
 

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